Here at J. Matthis Carpet Care Plus, we use the carpet cleaning method called hot water extraction(steam cleaning). Which is basically how it sounds, we use very hot water along with powerful water pressure and suction. We concentrate on high traffic areas accordingly by applying our powerful yet gentle pre-spray to the carpet 5-10 minutes before we start our cleaning. This allows the pre-spray the proper amount of dwell time, to make the cleaning process easier, and less stressful on the carpet fibers. This will preserve the condition of your carpet for a long time.